Call Us
Our happy Customer Service Consultants are ready to assist you.
Contact us with any questions about our award-winning river cruises to make a reservation and book your dream river cruise.
- Monday - Friday 8:30 a.m. to 9:00 p.m. NZT
- Saturday - Sunday 11:00 a.m. - 4:00 p.m. NZT
0800 000 883
On-trip support network
For flight delays or any other issues that may arise.
Send Us an Email
Feel free to e-mail us if you need help planning your holiday, have a question about a current reservation or you just have some feedback or a suggestion you would like to share with us.
Talk to an Expert
With our years of holiday planning expertise and our passion for travel, we cannot wait to talk to you. Our dream team of Customer Service Consultants are available to you for a call to review your holiday interests, your questions, your wishes and hopes.
International Visitors
If you're visiting the Avalon Waterways Web site and you live outside Australia, please visit the Globus family of brands company Web site, GlobusFamily.com and select where you live for a Web site in your location.
Mailing Address
Mail questions and comments to:
Avalon Waterways
Level 9, 55 Shortland St
Auckland
New Zealand