A world beyond.
Hassle-free planning, regional Tour Directors & Local Guides, Handpicked hotels and inclusions, seamless transportation, VIP access, and rare Local Favourites that go beyond the guidebook. 

 

Adventure is knocking.
Turn “never thought I would” into “glad I did” with a budget-friendly tour that includes all the essentials plus a great mix of included excursions and free time. 

 

You're a lone ranger but don't want to be completely alone. We'll help plan your itinerary and set you up with our friends. Less hassles, more amazing, that's Monograms.

Happiness flows.
Cruise on Suite Ships with the widest stateroom views from your window-facing bed. Relaxed luxury flows throughout the ship in every detail plus personalise with Classic, Active, and Discovery excursions.

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Frequently Asked Questions

What is an eligible booking?

Eligible bookings include new bookings of Globus, Cosmos and Avalon Waterway packages purchased using New Zealand Dollars, sold either through Globus, Cosmos or Avalon Waterways directly or via one of their booking agents. Members will not earn points if a booking is cancelled prior to the date of departure, the holiday is booked with staff, companion or Friends and Family discounts, travel industry member discounts, press and partnership trips or participant holidays provided as a prize to prize winners. 
 
If a member adds multiple Qantas Frequent Flyer members to the booking, the total amount of points earned will be split equally between passengers under the same Reference number found on your invoice. Points are calculated on the tour/cruise price excluding any promotional discounts, port charges, taxes, solo traveller supplements and gratuities.  

There are multiple passengers in the one booking, can the Qantas Points earned be divided equally?

Yes the Qantas Points earned on your booking can be equally divided between the individuals’ Qantas Frequent Flyer accounts if the QFF members details have been added or prior to departure. As an example, if the entire booking will earn 10,000 Qantas Points and you add two QFF members details, each member will earn 5,000 Qantas Points.

I have an existing booking with Globus, Cosmos or Avalon Waterways without realising I could earn Qantas Points. Am I eligible for the Qantas Points?

No, only bookings made on or after 13 April 2022 will be eligible to earn Qantas Points. Members who have made a booking after 13 April 2022 are permitted to add their Qantas Frequent Flyer number to their booking prior to departure in order to be eligible to earn Qantas Points.

How do I book a tour package with Globus, Cosmos or Avalon Waterways and earn Qantas Points?

Visit Globus, Cosmos or Avalon Waterways to purchase an eligible package and provide your Qantas Frequent Flyer membership number in MyAccount prior to departure. Alternatively, for bookings made via one of their booking agents, your Qantas Frequent Flyer details and full name must be provided prior to departure. If you are not already a Qantas Frequent Flyer member, you can join for free now here.

If I change my booking, will I still earn Qantas Points?

If you change your Eligible Booking to a different departure date or destination you will still earn Qantas Points based on the dollar value for that booking.

If I cancel my booking, will I still earn Qantas Points?

Qantas Points will not be earned on cancelled bookings.

How soon will my Qantas Points appear in my Frequent Flyer account?

Qantas Points will be credited to a member's account within 60 days of departure date.

How many Qantas Points will I earn on my booking?

Members will earn 1 Qantas Point per $1 spent on an Eligible Booking through Globus and Cosmos. Members will earn 2 Qantas Points per $1 spent on an Eligible Booking through Avalon Waterways.

Who do I contact for assistance with my Qantas Points queries in relation to my booking?

If you have a query regarding your booking please contact Globus, Cosmos or Avalon Waterways. If you have a query after points have been credited please complete the Qantas Frequent Flyer contact form here. Alternatively, call the Qantas Frequent Flyer Service Centre on 13 11 31 between 7am and 7pm (AEST) Monday to Saturday and have your Qantas Frequent Flyer number and PIN on hand.

Terms and conditions

Qantas Frequent Flyer Terms and Conditions 
You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. A joining fee may apply. Membership, and earning and redeeming of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions

Globus Family of Brands Terms and Conditions 
The earning of Qantas Points is subject to Globus Family of Brands Terms and Conditions. View the full GlobusCosmos and Avalon Waterways Terms and Conditions.  

When do I provide my Frequent Flyer number? 
Members need to provide their valid Qantas Frequent Flyer number and full name during or post booking prior to departure. 

How long until I get my Qantas Points? 
Qantas Points will be credited to the Qantas Frequent Flyer member's account within 60 days after departure.  
 
*For new bookings made from 13 April 2022, Qantas Frequent Flyer members can earn 1 Qantas Point per NZD$1 spent on eligible bookings with Globus and Cosmos, and 2 Qantas Points per $1 spent on eligible bookings with Avalon Waterways. Eligible bookings include Globus, Cosmos and Avalon Waterways packages purchased using New Zealand Dollars, sold either through Globus, Cosmos or Avalon Waterways directly or via one of their booking agents. Members will not earn points if a booking is cancelled prior to departure. To earn Qantas Points, a member must add their Qantas Frequent Flyer number  to their booking prior to departure. If a member adds multiple Qantas Frequent Flyer members to the booking, the total amount of points earned will be split equally between passengers under the same Reference number found on your invoice. Points will be credited to the relevant Frequent Flyer account within 60 days of departure. Qantas Points will be awarded to you based on the final amount of the eligible travelled booking. Globus, Cosmos and Avalon Waterways Terms and Conditions apply.