Prior to Departure

How do I exchange currency?

Currency can be exchanged at airports or banks. Debit and credit cards are accepted at most bank machines throughout the world. It is advised that you check with your bank prior to departure, to be sure that your cards operate in the destinations you are travelling.

How much luggage can I bring?

Porterage for one suitcase on tour is included in the tour price. Due to limited coach capacity and keeping within the guidelines of Occupation Health and safety, we strongly recommend that this single bag should have dimensions not exceeding 76x53x28cm (30"x 21"x 11") and weight not exceeding 22 kg (50 lbs). We do understand that slight variations to these dimensions will occur and provided the variations are only slight, luggage will be accepted on the coach.
Due to limited space on luggage racks in the coach, carry-on bags should not exceed the dimensions of 30x28x14cm (12"x11"x6"). For safety reasons, wheeled carry-on bags are not suitable as hand luggage on motorcoaches and minibuses as these bags can cause damage to persons and property if it falls from the overhead compartments for any reason. A carry-on bag and a handbag will be suitable inside the coach.

Optional excursions?

You can pre purchase selected optional excursions for your tour through your MyAccount between 90 and 10 days prior to departure. We do not offer Young Traveller discount on prepaid optional excursions so we recommend that you book and pay optional excursions for children (aged 8-13 years) with the cruise director at the start of the tour. Passengers under 18 years of age will not be able to participate in excursions or activities unless accompanied by an adult. The Company does not provide any child watching services. Many excursions and activities offer discounted pricing to children aged 13 and younger. Please see each excursion’s or activity’s pricing for details. Some excursions require participants to be a certain age to participate in all portions of the excursion (i.e. wine excursions). There are no refunds for those portions of the excursion in which the young traveller cannot participate. The price reflects participation.

Passengers travelling with Special Needs and Requirements?

Avalon Waterways makes reasonable attempts to accommodate the special needs of disabled and mobility impaired travelers but is not responsible in the event it is unable to do so. Because we cannot provide individual assistance to travelers in many situations, and most of our transportation services are not equipped with wheelchair ramps, we recommend that you view our terms and conditions for details and contact us or your travel agent for more information.

Will I require any vaccinations?

We recommend you speak with your travel agent or doctor to find out if vaccinations are required for the countries you will be visiting.

Bed Configuration?

European vessels can be configured as either one bed or two separate beds.  Unless specified, the default will be two separate beds pushed together with separate bedding.  If your preference is for one bed or two separate beds apart, please request this at time of booking. Triple bedding is not available.